Privacy Policy

PRIVACY POLICY

saiyyam.com

THIS PRIVACY POLICY APPLIES TO YOUR ACCESS AND USE OF SAIYYAM.COM AND ANY ASSOCIATED MOBILE APPS OR SERVICES ("SAIYYAM ONLINE SERVICES"). IT DESCRIBES OUR PRACTICES REGARDING THE COLLECTION, USE, AND SHARING OF PERSONAL INFORMATION. BY ACCESSING OR USING ANY OF THE SAIYYAM ONLINE SERVICES, YOU AGREE THAT YOU HAVE READ AND ARE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE ANY OF THE SAIYYAM ONLINE SERVICES.

Saiyyam is headquartered in the United States, and our online privacy practices are governed by the laws of the United States. By using the Saiyyam online services, you understand and agree that any information you submit, or that is collected about you, will be transmitted to and stored in the United States. You further consent to the use and disclosure of that information in accordance with applicable U.S. Federal and State laws and with this Privacy Policy.

Table of Contents

  • Information We Collect
  • How We Use Information
  • Stripe Payment Processing
  • Use or Sharing of Personal Information
  • Use or Sharing of Non-Personal Information
  • Cookies, Web Beacons and Online Advertising
  • U.S. State Privacy Rights (CCPA/CPRA/Other States)
  • EEA, UK & Switzerland – Consent Requirements
  • Social Networking and Third Party Sites
  • Children
  • Security
  • Retention of Information
  • Managing Your Account Information and Communications Preferences
  • Changes/Updates

Information We Collect

Personal Information

We do not collect personally identifiable information about you other than what you voluntarily provide when placing an order, or submitting an inquiry. This information may include:

  • Name
  • Mailing address
  • Telephone number
  • Email address
  • Payment information (processed securely by Stripe; we do not store full credit card details)

Non-Personal Information

We also collect certain non-personal information, such as:

  • Browser type, operating system, and device information
  • Mobile browser usage information
  • "Clickstream" data including entry/exit points, page views, and referring URLs
  • Aggregated demographic information
  • Information collected through cookies, web beacons, pixel tags, and similar technologies
  • Device identifiers and technical data

These types of information generally do not identify you individually. However, in some cases, third parties may attempt to correlate or re-identify such data, and we cannot guarantee that third parties will not do so.

How We Use Information

We may use your Personal Information for purposes including:

  • Processing and managing your orders
  • Responding to your inquiries
  • Providing customer support
  • Creating personalized promotions or experiences
  • Sending communications about Saiyyam Arts
  • Improving our online services and business performance
  • Fraud monitoring, prevention, auditing, and analytics
  • Complying with legal obligations

Stripe Payment Processing

All payment transactions on saiyyam.com are processed securely by Stripe, Inc., a third-party payment processor. When you make a purchase, Stripe collects and processes your payment card information directly. We do not store, transmit, or have access to your full credit card number.

Stripe processes your payment information in accordance with its own privacy policy and is certified to PCI Service Provider Level 1, the highest level of certification available in the payments industry.

How Stripe Uses Data

Stripe may use data collected during payment processing to:

  • Authorize and complete transactions
  • Detect and prevent fraud
  • Comply with legal and regulatory requirements
  • Improve Stripe’s products and services

Your Rights With Stripe

You may review Stripe’s privacy practices and exercise your data rights directly with Stripe:

Cross-Border Transfer

Your payment information may be processed in countries where Stripe or its service providers operate, which may include countries outside your own.

Use or Sharing of Personal Information

We may share information as follows:

A. To Perform Services for You

We may disclose Personal Information to third-party service providers that assist us with:

  • Website hosting
  • IT services
  • Order fulfillment & shipping
  • Payment processing
  • Customer service
  • Email delivery
  • Fraud prevention
  • Analytics and performance services

B. Corporate Transactions

We may disclose information in connection with corporate reorganizations, mergers, asset sales, joint ventures, or similar events.

C. Compliance with Law

We may disclose your information as necessary to:

  • Meet legal obligations
  • Respond to governmental or law enforcement requests
  • Comply with subpoenas or court orders
  • Protect our rights, safety, customers, or property

D. Third-Party Marketing (Your Choice)

We may share your contact information with selected third-party marketers. You may opt out at any time by emailing: vanita@saiyyam.com.

Use or Sharing of Non-Personal Information

Non-personal information may be used for any legal purpose, including analytics, improvements, reporting, and aggregated insights.

Cookies, Web Beacons and Online Advertising

What Are Cookies?

Cookies are small text files that store information about your device or activity.

How We Use Cookies

Cookies help us:

  • Remember your preferences
  • Improve your shopping experience
  • Track performance
  • Process online purchases
  • Deliver relevant content

Your Control of Cookies

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

U.S. State Privacy Rights (CCPA/CPRA/Other States)

Certain U.S. state laws provide residents with the right to:

  • Opt out of “sharing” or “targeted advertising”
  • Opt out of the “sale” of personal data
  • Access or request deletion of data

We honor Global Privacy Control (GPC) signals where legally required.

EEA, UK & Switzerland – Consent Requirements

If you are located in the EEA, UK, or Switzerland:

  • We obtain consent for ads and tracking technologies.
  • You may withdraw consent through our cookie banner or by contacting us at vanita@saiyyam.com.

Social Networking and Third Party Sites

Interactions with social networks (e.g., Facebook, Instagram, LinkedIn) are governed by their respective privacy policies. Saiyyam is not responsible for external site practices.

Children

Our services are not intended for children under age 13. We do not knowingly collect information from children under 13. If discovered, such data will be deleted.

Security

We use reasonable safeguards to protect Personal Information. However, no system can guarantee absolute security.

Retention of Information

Payment information is not stored after a transaction is complete.

Other transaction-related information may be retained for legal, archival, or audit purposes.

You may request deletion by contacting vanita@saiyyam.com.

Managing Your Account Information and Communications Preferences

To update your information, request deletion, opt out of marketing, or ask questions about this Privacy Policy, contact: vanita@saiyyam.com.

Changes and Updates

We may update this Privacy Policy periodically. Changes will be posted on saiyyam.com at least 30 days before becoming effective. If you have provided your email, we will also notify you of material changes via email.

If you do not agree to the updated terms, please stop using the online services.